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You can contact us in the following ways:

If you can't immediately speak to us please leave a message, or fill in our online enquiry form, and we will get back to you.

FAQ

Q: How do I get into the webshop?

A: Navigating WOODSMITH is easy. From the Home page click on SHOP above the moving Discover / Experience /Shop images. By clicking on a series of icons will take you to a range of items.

Q: How do I place an order?

A: Go to the product you want to buy, if you want to buy more than one enter the number in the small white box, click ADD TO TOOL BASKET after that follow the instructions on the screen

Q: How secure are payments with WOODSMITH?

All our payments are handled by industry standard payment gateways SagePay or PayPal. More information about these can be found by clicking on the SagePay or PayPal logos, this will take you to their websites.

This website takes precautions to protact users' information. When sensitive information is submitted via the website, that information is encrypted and protected with an SSL encryption system. Once an order is recieved, the payment details are erased. The servers on which we collect and store personal information are kept in a secure environment.

Q: I want to buy an axe, how do I best decide with such a wide choice?

A: Or indeed if you need help with any tool, e-mail or telephone us describing what it is you want a tool to do, and we'll do our best to advise. The more information you can give the better, for example if you want to split firewood, describe the average size of rings you will be splitting and also the range of species you can expect to encounter back to questions

Q: What tools and books will best equip me to carve small items such as spoons?

A: Pretty much all of the axes in the Gransfors Bruks Carving Axe range of axes will shape the basic blank for a spoon. The Swedish carving axe is quite weighty but is well designed to do fine work. The Large Carving Hatchet and the Small Carving Axe have much finer bits and are much lighter allowing great control but perhaps don't have the all-round ability of the Swedish Carving Axe. If it is your intention to do mainly small finer work such as spoons the Large Carving Hatchet and/or the Small Carving Axe will be best.

In the knives section we have put together sets, see Spoon Carving Set l and Spoon Carving Set ll. Apart from an axe these sets have everything you need to get started.

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